Society Awards | Account Manager

Society Awards • charlotte, nc, us • 5d ago

About Us

Society Awards is the premier designer and manufacturer of high-end custom awards. Our clients include some of the most prestigious awards in the world, including the Emmys, Golden Globes, MTV Awards, YouTube Awards, BET Awards, The Voice Award, and Billboard Awards. We also work with Fortune 500 corporations, world-renowned artists like Jeff Koons and David Yurman, and nonprofits working to change the world. From concept to craftsmanship, and packaging to logistics, we deliver luxury service and unmatched expertise. When you work with Society Awards, you’re working with the very best.

Job Description

Have you ever wondered who makes the awards for famous award shows? Most likely not, but we are the company who makes most of them! Everything at Society Awards flows through our Accounts Team, the white-gloved Concierges to all of our programs, and we’re looking to expand. It’s not just red carpet events, but also amazing corporations that you use every day, famous brands, technology and social media companies, fashion brands, sports, everything where a luxurious award may be wanted. We are looking for a high-performing Account Manager to manage projects, including stock award sales and custom award projects, handling all aspects of our customer’s needs. You blend relationship building, project management, internal coordination, design process, pitching, and fulfilment to bring a project from start to finish. You assist Account Executives with large, high-end custom award projects, and manage your own projects, where you are the center of the wheel, working closely with our Sales Executives, Designers, and CEO. It’s a truly dynamic role with a ton of growth and we’re looking for a dynamic person to fill it!

Don’t worry if you’ve never sold awards before – we’ve never hired someone who has. We are looking for people from account management, project management, or high-value product sales, and put you through a beautiful curriculum and apprenticeship to learn the Society Awards ways. If you are a great account or project manager, or you are great at selling high-value or complex physical products that have a logistical component where when the client says, “Yes” the work really begins, and you have just a bit of interest in design or appreciate fanciness, then we will make you great at selling and managing luxury awards.

What You’ll Be Doing

You will work closely with experienced Account Executives to bring large, high-end custom award projects to fruition. You will dot the i’s and cross the t’s to ensure everything runs smoothly.
You will receive new projects and will work with the client on their project through completion. This will begin as stock award orders and small custom awards, and has the potential to grow to the largest and most high-end awards in the world.
For the projects you own, you are the main point of contact. Everything runs through you and you maintain all communication with the client and the internal team of design, production, and fulfilment.
You provide incredible service to our customers, and by following our Standard Operating Procedures, you make order from chaos, and keep our customers exceptionally satisfied.

Requirements

Successful Account Management experience with 3+ years managing projects
Bachelor’s Degree

What Makes You Great for This Role

You are process driven and enjoy paying attention to every detail. You can’t rest with a box unchecked or something undone, having everything go according to a set process makes you feel at ease
You are customer-centric and know how to successfully bring a project to fruition.
You have the ability to effectively manage customer expectations - saying no and guiding them appropriate - while delighting them with an amazing experience.
You love taking ownership and are highly resourceful, practical, and focused.
You like to get things done and you won’t stop until you’ve succeeded. You have a strong work ethic and demonstrated ability to achieve results.
You are an agile thinker and quick learner - you are able to connect the dots, process information quickly, and have a strong desire for growth and self-improvement.

Benefits